Free shipping on orders over $100 | $10 shipping fee for orders under $100
ThryonX
Email: thryonx@hotmail.com
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
Unused and in the same condition as received
In its original packaging
Accompanied by proof of purchase (receipt or order confirmation)
To initiate a return, please contact us at:
thryonx@hotmail.com
Once your return request is approved, we will provide:
A return shipping label
Detailed return instructions
⚠️ Please note: Items sent back without prior authorization will not be accepted.
ThryonX will cover the return shipping costs for approved returns.
Return address:
Please inspect your order upon arrival.
If you receive a defective, damaged, or incorrect item, contact us immediately at:
thryonx@hotmail.com
We will resolve the issue promptly, including replacement or refund where applicable.
The following items cannot be returned:
Custom or personalized products
Clearance / sale items
Gift cards
Items that have been used, installed, or damaged by misuse
If you are unsure whether your item is eligible, please contact us before returning it.
We currently do not offer direct exchanges.
The fastest way to get a different item is to:
Return your original item
Place a new order once your return is approved
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
Your refund will be issued to your original payment method
Processing time may vary depending on your bank or payment provider
⏳ Please allow 5–14 business days for the refund to appear in your account after it has been processed.
For any return or refund inquiries, please contact:
thryonx@hotmail.com
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